»

Oil & Gas Major – Using Leadership Standard Work to Drive Sustained Improvement

Categories:

January 2, 2012

by Ted

Several refineries, in Europe, Asia and the USA, had been selected as pilot sites, to test out how Lean and in particular Leadership Standard Work (LSW) could help improve performance.  Based on results from the pilots, LSW would be applied to all of their refineries across the globe. That was the direction given by the senior most executives. A big commitment, that reflects the strongly held belief that leadership - everyone from the front line supervisor right up the General Managers - where key to implementing improvements and sustaining them.

Leadership teams in each pilot site asked themselves a simple question: “how can we work together more effectively?” The question was simple enough but based on worrying comments from a large number of managers. Comments such as:

- “I have so many meetings every day; I don’t have time to do the important work”
- “We don’t train our mid-level managers very well. They just learn on the job, based on ‘tribal’ knowledge”
- “Sometimes, I am triple booked in meetings, I can’t be effective in any of them”
- “Our site is ‘infested’ with workshops, that is all we do”
- “I am drowning in paper work, much of which I think is no one ever uses”
- “80% of my time is spent on non-value added activities”

In effect, leadership teams had become so bogged down in meetings, reports and presentations that they weren’t spending nearly enough time and energy on what really mattered: the real value adding work.

Leadership Standard Work was to provide the key.

This post has no tag

4 comments

  1. Kathleen says:

    January 16, 2012 at 4:39 pm (UTC 0 )

    Like the blog

  2. Zoraida says:

    February 10, 2012 at 2:44 am (UTC 0 )

    I truly knew about almost all of this, but however, I still considered it had been valuable. Very good job!

  3. Yuki says:

    February 10, 2012 at 11:38 pm (UTC 0 )

    I want to say thanks so much for your job you have made in writing this piece of writing. I am hoping the same top job from you in the future also.

  4. Akilah says:

    February 12, 2012 at 12:48 am (UTC 0 )

    Great fan of this page, a bunch of your posts have really helped me out. Looking towards up-dates!

Comments have been disabled.